Have trouble with your Tesla phone key? This article will guide you through some common issues and how to troubleshoot them. From connectivity problems to software glitches, we’ll cover it all to ensure you can use your Tesla phone key seamlessly.

Why isn’t my phone connecting to my Tesla?

If your phone is not connecting to your Tesla, there are a few things you can check. First, make sure that your phone’s Bluetooth is turned on and that it is near your car. Sometimes, simply turning Bluetooth off and on again can resolve the connectivity issue. Additionally, you can try restarting your phone and your car to see if that helps establish the connection. If none of these steps work, it may be a software issue that requires a Tesla service center visit.

Another common reason for connectivity problems is interference from other Bluetooth devices. Make sure that there are no other devices nearby that could be causing interference. Additionally, if you have multiple phones connected to your car, try disconnecting one to see if that resolves the issue.

Troubleshooting Tesla Phone Key Issues

My Tesla phone key is not unlocking the car. What should I do?

If your phone key is not unlocking your Tesla, there are a few troubleshooting steps you can take. First, check the Tesla app on your phone to ensure that the car is within range and that the app is showing the correct status of the car. If the app is not showing the correct status, try refreshing it or force quitting the app and reopening it.

If the app is showing the correct status but the car is not unlocking, try placing your phone closer to the car’s door handle and ensuring that the Bluetooth signal is strong. If all else fails, you can try using the physical key card that came with your Tesla to unlock the car, and then investigate the phone key issue further.

Why is my Tesla phone key draining my phone’s battery?

If you notice that your phone’s battery is draining faster than usual when using the Tesla phone key, there are a few potential causes. One common cause is that the Tesla app is running in the background and using up battery. To address this, you can force quit the Tesla app when you are not using it, and disable background app refresh for the Tesla app in your phone’s settings.

Another potential cause of battery drain is that the Bluetooth connection between your phone and your car is constantly active. In this case, you can try turning off Bluetooth when you are not using your car, or disconnecting your phone from the car’s Bluetooth in your phone’s settings. You can also try updating the Tesla app to the latest version to see if any battery optimization improvements have been made.

What should I do if I am still experiencing issues with my Tesla phone key?

If you have tried the troubleshooting steps mentioned above and are still experiencing issues with your Tesla phone key, it may be time to seek assistance from Tesla support. You can contact Tesla customer support or schedule a service appointment to have the issue diagnosed and resolved by a Tesla technician. Additionally, you can check for any software updates for your car and phone, as these updates may contain bug fixes or improvements related to the phone key functionality.

Troubleshooting Tesla Phone Key Issues
2MMF965 Ljubljana, Slovenia – 21 January 2023: Tesla logo on smartphone screen laying on a computer keyboard


Troubleshooting Tesla phone key issues can be frustrating, but by following the steps outlined in this article, you can hopefully resolve any problems you encounter. Remember to check your phone’s Bluetooth settings, and the Tesla app, and try simple fixes like restarting your phone and car. If all else fails, don’t hesitate to reach out to Tesla support for further assistance.


Q: Can I use the Tesla phone key with multiple cars?

A: Yes, you can use the Tesla phone key with multiple cars as long as they are linked to the same Tesla account.

Q: Will resetting my phone’s network settings help with Tesla phone key connectivity issues?

A: It’s possible that resetting your phone’s network settings could help with connectivity issues, but be aware that this will also erase all saved Wi-Fi networks and passwords on your phone.

Q: Does the Tesla phone key work without an internet connection?

A: Yes, the Tesla phone key functions using Bluetooth connectivity and does not require an internet connection to lock, unlock, or start your car.

Q: Can I use the Tesla phone key if my phone’s battery is low?

A: If your phone’s battery is low, it is recommended to use the physical key card as a backup to ensure you can access and start your car if needed.

Q: How do I update the Tesla app on my phone?

A: You can update the Tesla app on your phone through the respective app store for your device (App Store for iOS, Google Play Store for Android).



Troubleshooting Tesla Phone Key Issues
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